Shipping policy

Where we deliver

Biomiq currently ships within Australia only.

Processing and dispatch

Orders are generally processed and dispatched within 1–4 business days, excluding weekends and public holidays. Processing may take longer during busy promotional periods. We will send a dispatch confirmation and tracking information when available.

Standard shipping

Standard Australian delivery costs $8.95. Free standard delivery applies to orders over $120 after discounts and excluding shipping charges. Any charges and offers applicable to your order are shown at checkout.

Transit and delivery

Carrier delivery estimates are additional to our processing period, vary by location and are not guaranteed. Carrier, weather and peak-season disruptions can cause delays. We remain responsible for meeting applicable consumer-law obligations, including delivery within any agreed or reasonable time.

Tracking, delivery problems and address changes

If tracking or delivery appears incorrect, contact info@biomiq.com.au so we can investigate. Please check your address before checkout and notify us immediately of errors; changes may not be possible after fulfilment begins. Our Terms of Service explain delivery-risk allocation, subject to applicable law.

Contact

info@biomiq.com.au | Biomiq, 12 Lomandra Place, Coolum Beach QLD 4573, Australia.